Last Updated: October 2025
The website owner, including subsidiaries and affiliates (“Mayavash”, “www.mayavash.com”, “we”, “us”, or “our”) provides the information contained on this website, or any of the pages comprising this website (“website”), to visitors (“you” or “your”) subject to the terms and conditions set out below, as well as any other relevant policies and notices that may apply to specific sections of the website.
By continuing to browse and use this website, you agree to comply with and be bound by these Terms and Conditions of Use, which together with our Privacy Policy govern Mayavash’s relationship with you in relation to this website.
The term “Mayavash” or “www.mayavash.com” refers to the owner of this website.
The term “you” refers to the user, viewer, or customer of our website.
- The content of this website is for your general information and personal use only. It is subject to change without notice.
- We reserve the right to modify, suspend, or discontinue any part of the website or products at any time without liability or prior notice.
- For our handmade products, minor variations in color, texture, or design are natural and not considered defects. We do not accept returns or refunds unless the product is defective or incorrect.
- Orders can be placed through our website, social media platforms, or approved communication channels.
- We reserve the right to cancel or refuse any order due to unavailability, pricing errors, or suspicious activity.
- Orders cannot be canceled once confirmed unless specifically allowed under our policy.
- All prices are listed in Bangladeshi Taka (BDT) and are subject to change without prior notice.
- Payments must be made through approved method.
- An order is considered confirmed only after full or partial payment is received (as applicable).
- We offer nationwide delivery through trusted courier partners.
- Delivery time depends on stock and courier performance.
- Delivery charges vary depending on the delivery location (Inside Dhaka / Outside Dhaka).
- Once a parcel is handed over to the courier, Mayavash is not responsible for delays, loss, or damage during transit.
- Any issue regarding defective or wrong items must be reported within 24 hours of receiving the parcel, along with photo or video proof.
- Approved exchanges will be accepted only if the item is unused, undamaged, and in its original packaging.
- Customized or personalized products are not eligible for return, refund, or exchange under any circumstances.
- All content on this website — including product designs, photos, descriptions, logos, layout, and graphics — is the intellectual property of Mayavash.
- Reproduction, modification, or redistribution of any material without prior written consent is strictly prohibited.
- Trademarks displayed on this website which are not owned by or licensed to Mayavash are acknowledged accordingly.
- We do not guarantee that product descriptions, images, or content on the website are completely error-free or accurate.
- All use of materials, products, or information from this website is undertaken at your own risk. Mayavash expressly disclaims any liability for direct, indirect, incidental, or consequential losses arising from such use.
- It is your responsibility to ensure that any products or services purchased meet your specific needs.
- Mayavash shall not be liable for allergic reactions or sensitivities that may occur from the materials used in products.
- This website may include links to other websites for informational purposes only. These do not imply endorsement by Mayavash.
- We are not responsible for the content, accuracy, or security of any linked external websites.
- You may not create a link to this website from another site or document without Mayavash’s prior written consent.
- Your use of this website and any dispute arising out of such use shall be governed by and construed in accordance with the laws of Bangladesh.
- We are committed to ensuring a transparent and pleasant experience for every customer.